Bee Card FAQ's

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We are trialling flat fares from 24 August 2020. Here are the new fares:

Fares: 1 Zone 2 Zone
Card $1 $2
Cash $2 $3
SuperGold card Free between 9am-3pm on weekdays and anytime during the weekend and public holidays Free between 9am-3pm on weekdays and anytime during the weekend and public holidays

Due to the new lower flat fares there are no concessions, just standard flat rate fares.

Bee Card launched on 24 August 2020.

Cash fares are still available but we ask you pay with exact change where possible. The Bee Card fare is cheaper than the cash fare.

Bee cards are available from, at the Regional Council office in Dalton St, Napier, Hastings Library, by calling us on 0800 108 838, or on the bus.

Topping up online at is best, and you can also top up on the bus. If you need help you can visit the Regional Council office in Dalton St, Napier and top up in person.

Only if you’re planning to travel before 9am or after 3pm on weekdays.

We highly recommend that you do as this means you can transfer your balance if your card gets lost or stolen.

Head to or get in touch with our transport team at

Please call us on freephone 0800 108 838 and we’ll talk you through it or email

Due to COVID-19 and the need to speed up the Bee Card going live, we’re offering lower fares until further notice. This means there will only be two types of fares – Bee Card and cash. SuperGold Card (during off-peak hours) will remain free.

There will be no community services card, senior, child, or tertiary fees. The new fares are set at a new flat rate:

bus charges

Normal fares and concessions may be reinstated later in the year.

goBay cards no longer work. You have until 31 December 2020 to transfer the balance of your goBay card to a Bee Card.

Pick up a form from the bus driver, from Hawke's Bay Regional Council (159 Dalton St, Napier), from Hastings Library, or download the transfer form here.

Thank you for using public transport
and making a difference to our environment



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